Don’t Give Me What I Asked For, Give Me What I Need!

If I advocate for finding what can go right with your project, and I help you manage the project, I should start with getting a clear understanding of the outcome you expect.  What is the best possible outcome from the time and money and effort you will expend on your project?  Why are you doing it, really?  What will be different, in the best possible way, when you are done?  What do you want the journey from here to there to be like?

Notice, I used the word “outcome,” not “scope.”  I think “outcome” goes beyond “scope.”  Continue reading

50cc’s of Patience

Sometimes we take things for granted. Especially if we’ve been at a thing for a while and have gotten used to it.  We might think we are asking for the same results, but we are really pushing beyond what we should expect. We expect more, but get less. So we are disappointed in the thing and try to fix it.  But, the problem might not be with the thing.  It might be with us.  I experienced this riding my scooter.  I learned that we have to balance push with patience; speed with capacity.  And, to be patient, we need to get feedback on what’s possible and what’s happening.

I have a Kymco People 50cc scooter that I ride to visit Olympia-area clients on days that aren’t too wet or cold. It conserves gas, and it’s fun. Maybe too much fun.

Continue reading

Attitude Flip

The more I think about the idea of finding what can go right, the more I think it’s a basic attitude shift that we need to apply to everything we do in project management.  Whether it’s managing risks, managing scope, or solving problems, the tools and techniques we use can be flipped a bit in our minds to also find ways to maximize what can go right.

Project managers love solving problems.  It may be that we become project managers for this very reason.  We LOVE solving problems.  We look for problems to solve everywhere.  Work, home, and Angry Birds.  We like projects because most projects are about solving problems.  We ask “What problem are we trying to solve?” when we need to focus our team on the objectives of a project.  But, do we let our bias for solving problems cloud our ability to use our problem solving talents to find what can go right on our projects? Continue reading

Sunshine

It’s been a cloudy rainy week here in the great Pacific Northwest.  I need some sunshine!  It lifts our mood and makes the flowers bloom.  Your projects need sunshine, too.

Your project is most likely part of something greater, part of an organization, a contributor to its business objectives.  Do you understand that connection and how you are dependent on it?  I think that every project’s success depends on the support it gets from its owning organization.  Part of finding what can go right on a project is to describe the ideal amount of support that you need.  Support from the organization, like sunshine on flowers, grows successful projects.  The better you understand the support needed, the more likely you are to deliver a successful project. 

One way to think about factors supporting project success is to consider adding a new plant to your garden.  Sometimes I’ll see a great new plant and think how good it would look here and there around our big yard.  My wife says to buy at least three and spread them around to see where they will do best.  She’s right.  While we can control to some extent the water, soil, and nutrients the plant gets; we can’t control the sunshine.  The sunshine ultimately forms the plant’s microclimate.  Too much or too little sunshine and you get an unhealthy plant.  The problem with projects is that you can’t buy three and spread them around.  When we plant a project, we have to get it the support it needs.   Continue reading

“We’re Engaged!”

I heard those two enchanting words a few weeks ago from my nephew and his wonderful girlfriend.  Immediately, I could imagine all the eventful things that would happen between then and the August wedding.  Weddings are pretty big projects, after all.  Dozens, maybe hundreds, of people make changes in their lives to come together in celebration of a new life for two people they love.  Those making the plans set objectives, constraints, and timelines.  They identify stakeholders and strategies, find people they can assign work to, and then they make commitments and get things done. And they do it with the sort of zeal, creativity, and commitment that is part of the most successful non-wedding projects.  All this comes from the power of those first two words – “We’re engaged!”

Who really becomes engaged when an engagement happens?  Is it just the future bride and groom?  I think it’s everyone who will be at the wedding or who will help the couple celebrate in some way.  Their collective engagement makes the whole event special Continue reading

Finding Balance

So far my blog is going slower than I imagined.  I started with an idea of what I wanted to write about – balancing the frequent project management focus on preventing failure through risk and process management with attention to techniques that bring out opportunities and engage people in making the project a success.  I wanted to organize my approach to the blog so that each piece fit into a well defined framework.  Anyone looking at it would say “Oh my, that’s brilliant!”  Well, it’s not happening like that.

I think that projects are always about achieving a balance between this and that.  This and that are many factors like the needs to balance quantity with quality, retaining ownership with transferring risk to vendors, inspiration and perspiration, Continue reading

“Dynamic Perfectionism”

Sometimes when I work with my clients to understand what can go right with their projects, I ask them to describe the perfect outcome or the perfect process.  I think the word “perfect” invokes a state of mind that removes barriers to or inhibitions in expressing what could be possible.  If you can visualize what it will be like when things are going perfectly, you can get closer to it.  But, “perfect” also makes people nervous.  If I describe the perfect outcome, am I setting myself up for failure?  How do we balance striving for an inspiring picture of what can go right with the risks of aiming high? Continue reading

The Missing Question

How often do you ask this question: “What can go right on my project?”  My experience is that most people ask other questions in dutifully performing good project management:

  • What are we trying to accomplish to help our organization?
  • What work do we have to do?
  • How much can we spend?
  • When does it have to be completed?
  • How do we acquire what we need to do the work?
  • How will we manage our team?
  • Who needs to know what we are doing?
  • How do we make sure we conform to specifications?

and

  • What can go wrong and how do we mitigate these risks?

If you are an experienced project manager, you will note that these questions reflect the Project Management Institute’s 9 project management knowledge areas from the Project Management Body of Knowledge (PMBOK).  The PMBOK, which I became intimately familiar with when I prepared for my Project Management Professional (PMP) certification, is a great framework to understand the practices, tools, and techniques that support a well run project.  Not paying attention to the 9 questions will undermine your chances of success.  But, project managers can apply all the tools and techniques and still fail.  In my 30+ years as a project manager and project management consultant, I’ve tried to see what makes a project manager successful.  If I had to narrow it down to one thing, I think it’s the ability to see what can go right with a project.  And, it’s knowing which of the things that can go right must go right for you to be successful.

If you are still reading and think I might be on to something, let me tell you a story that illustrates what I mean. Continue reading