Virtual Races – A Model for Virtual Projects?

Maybe our projects should be more like virtual races.  In a virtual race, the organizers:

  • Come up with a race idea and a plan to make it happen
  • Set a timeframe and define contributions needed from participants and what they will get in return
  • Invite people to participate and sign up those who want to get involved
  • Give participants lots of flexibility and make it easy for them to contribute on their own terms
  • Track incremental progress, keep participants posted about how things are developing, and make adjustments and provide incentives as things evolve
  • Celebrate what got done and send people medals.

This seems like it could be an efficient way to run a project if you had some flexibility about what could happen.  It would be a virtual project.

Nerd HerdMarcia and I ran (walked) our first virtual race, the “May the Fourth (Be With You) 5K” put on by Nerd Herd Running.  My daughter, Joelle, and her husband, Mike, are two of the founding members of Nerd Herd Running.  The group was formed by runners who love to do Disney races as part of organizations who raise funds to fight cancer and support other good causes.  But, organizing, paying, and preparing for the Disney races is a big deal.  So, Nerd Herd Running leveraged their nerdiness to start a virtual race series with nerdy themes to support Stupidcancer.org.

At first I thought “That’s not a real race.”  I mean, a real race is about a bunch of people getting together, starting at the same time, and finishing at the same place.  Continue reading

Agile and Portfolio Management

puzzle-pieces_blank_cropped_smallIn my new role, we are looking at using agile methods for both project and portfolio management.  We have to look closely at the pieces to put together the puzzle.

To better understand Agile, let’s look at it’s origins.  The Agile Manifesto says:

“Manifesto for Agile Software Development

We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

That is, while there is value in the items on the right, we value the items on the left more.”

I write about:

balancing consulting practices with project management to

imagine perfect outcomes and a perfect journey to get there

that leaves the organization and its people better than we found them.

So, when I read the Agile Manifesto, it says to me that:

  • A way to find a perfect journey to a perfect outcome is to focus on the people and how they will work together more than on the processes and tools.  The perfect journey is the interactions that produce ideas and results, not a perfectly followed process.
  • Working software is more important than comprehensive documentation because a team working one step at a time can better express what it understands via a working product than a complete document.  We often complete documents to lock things down and drive out risk.  Opportunities for growth come from trying things and learning from them.  I think documentation is important, it just has to be in step with product building, not way out in front of it.
  • Customer collaboration is more important than contract negotiation because it values seeking what can go right over what can go wrong.  Collaboration leads to a commitment to leave an organization better as a result of our efforts.  The contract focuses on a commitment to do something for consideration from someone.  It protects against risk, but can drive out opportunities it if becomes the focus.  The focus needs to be on how people collaborate to improve the organization.
  • Responding to change is more important than following a plan because the plan is only a tool that helps you know when things are changing.  I think you have to have a plan that covers all the steps in your perfect journey to the perfect outcome.  But, you also have to understand that part of a perfect journey is recognizing its unpredictability and learning to respond to discovery.

I think that Agile will be useful applied to portfolio management as well as software development.  The PMI standard for portfolio management says that ‘portfolio management is a framework that provides the means to translate the organizational strategy into a portfolio of strategic and operational initiatives.  It manages the actualization of those initiatives through the use of organizational resources.’

Agile suggests that the organizational resources are its people.  People pursue the organization’s desired strategic (perfect) outcomes by working together and with its customers to discover the best mix of opportunities for improvement.  These opportunities are pursued incrementally so that each completed step delivers progress toward the objectives and a clearer understanding of the next step.

I like the mix of Agile, portfolio management, and the other side of risk.  Writing about it gets me a little closer to using it productively.  Let me know if you think it all fits together.

Thanks for reading.

Copyright 2013, Glenn Briskin and “The Other Side of Risk”

The IKEA Effect – Projects Made with Love

Maybe the secret ingredient to project success is love.  After all, isn’t anything made with love more special to the maker and the receiver?  Maybe someone should do a study on this.  Wait, someone did!

The Ikea Effect says “labor enhances affection for its results.”  A recent study at Harvard written about by Michael Norton in Harvard Business Review found that people undervalue products that they don’t contribute to, and tend to overvalue – fall in love with – those on which they have labored. This study builds on marketing research from the 1950’s on cake mixes.  Housewives resisted instant cake mixes because they were too easy.  They were concerned that their labor to make the cake would be undervalued.  On the other hand, when the cake mixes were changed slightly requiring the cook to add an egg, adoption rose dramatically.  More labor = more love.ikea cake

The more recent study looked at IKEA furniture and Build-a-Bears.  Laypeople assemblers of bookcases and teddy bears tended to value the products of their labor higher than they valued more expertly crafted versions.

Another finding, to temper the thought that labor leads unconditionally to love, was that the work had to be completed for the IKEA Effect to take hold.  Partially finished work was not valued the same way.  You have to be able to step back from what you did, look proudly at it, and say “I did that.”  Kind of like I do when I finish each blog post.

There must be a lesson in here for our projects.  Continue reading

Mosh Pit Portfolio Management

Should managing a portfolio of projects be like a mosh pit at a heavy metal concert, or like a waltz at the royal ball?  Maybe both.liturgy

This week showed good progress toward setting up portfolio management at my new organization.  But, by Friday afternoon I was really tired.  You know how your thoughts wander a bit when that happens.  Since I’ve been writing this blog, too often thoughts or experiences click on ideas for blog posts.  When we are really into something, our experiences all feed into our own frame of reference.  I was worried that I’m becoming unproductively obsessed.  Fortunately, I found out this week that I’m not unusual.

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Pull is Better Than Push

I’ve been thinking a lot this week about how organizations change.  The bottom line seems to be that successful change comes from people pulling it in.  You can’t push change in.  Do our projects focus on push or pull?

PullI’m part of planning for a project where thousands of people will have to change how they do their work.  The old system is about 30 years old.  The change will require thousands of people to redo 30 years of process and system connections to unplug the old and plug in the new.  How will they get ready to do this?

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Happy Families, Happy Projects

For the past several years I’ve encouraged all my clients, and now my co-workers, to adopt agile methods on their projects.  I also encourage it for any work, like software maintenance work, that can be organized as well-defined sets of tasks that are completed in a time period.  In my experience, all work groups that use a good agile methodology as it’s meant to be used end up more productive and happier, too.  My inspiration to write about agile today, though, comes from a different place that further proves what a good practice it is.

A new book by Bruce Feiler, “The Secrets of Happy Families,” encourages families to adopt an Agile Family Strategy.  Bruce got this idea talking with a software engineer in Idaho, David Starr, who moved his family from dysfunctional to functional by bringing home his agile software development practices.  Bruce tried the same agile techniques as well as lots of other good ideas for happy families and also had great success.  Both Bruce and David found that what worked for software developers and their clients worked for families with kids, too.  Agile’s simple consistent practices focused the family members on helping each other, being accountable, planning things to do in realistic chunks and getting them done, and involving everyone in setting rules and making decisions.  Everyone was happier, more productive, and appreciated one another.  This is what we want at home and at work.

agile boardThe first chapter of Bruce’s book is the Agile Family Strategy.  Bruce thoughtfully cited a paper published by David and Eleanor Starr – “Agile Practices for Families” – which I found on the Internet.  I read the preview chapters of Bruce’s book on Amazon and ordered it for my son’s family.  Russ and Kellie do a great job with their three young daughters.  I saw this book as affirming and expanding their family practices.  Being a software development person, I especially liked the Starr’s paper.  It clearly linked agile methods (derived from the Toyota Production System or “lean”) to a realistic set of practices to engage family members in a fun way to make the pressures of everyday life with kids a little less stressful.

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Bring “Wow” to Your Projects

Reading “Leadership Freak” on Monday was reaffirming. Dan Rockwell wrote about leaders who achieve great success by setting a vision, bringing in good people, and getting out of the way.  His primary example was Tony Hsieh at Zappos.  My ideas about imagining perfect outcomes and defining the perfect journey to get there are in line with this advice.zappos

 

 

 

 

 

 

I use “perfect” on purpose even though people are uncomfortable about it.  The audio clip on Dan’s post brings out the importance of this in how Zappos decides how to “wow” their customers.  On projects, we have to decide what it will be like to “wow” ourselves (everyone involved) with our results, and then define the project around that.  Those who have to get it done and will live with the results are the best ones to do it.  This is a way to find what can go right about a project before we focus on what to do and what can go wrong.

Thanks for the reaffirming post, Dan.  Readers, be sure to listen to the audio clip on this post; and check out Dan’s preceding post on how to establish a culture that enables “Wow.”

Thanks for reading.

Inattentional Blindness and Project Management

Projects are more successful when all the participants – project managers, builders, and clients – find ways to understand and learn from one another.  But, that’s not easy.  Why is that?  Don’t we want to understand and support one another?  We probably do. But, our different perspectives can get in the way.

Most people on a project are looking for different things when they look at the project.  The project manager is looking to define and manage objectives, scope, schedule, budget, and risks.  The other people on the project are looking at what they will be creating or what they will have when the project is completed.  They see what interests them.  And, they see what they are directed to look for.  Science backs up my assertion.

Listening to NPR earlier in the week, I heard a story about the invisible gorilla.  It wasn’t about the 900 pound gorilla that comes to most of our project meetings that we all see but don’t talk about.  (Or, maybe it was…).  It was about a gorilla in plain sight that we don’t see because we are looking for something else.

gorilla Continue reading

Build a Cohesive Culture on Your Project – Day Camp Revisited

A few months ago I did a post on my experiences many years ago at a day camp in West Des Moines, Iowa; and how those experiences shaped my project management philosophy.  Lately, I’ve gotten a few notes and comments on that post from former day campers.  One (a vice president at a manufacturing company) gave me a call and we reminisced about the pea green pond (and its monster), snipe hunts, the big brown bus, Shady Creek and the woods, and swimming at Camp Dodge pool.  What struck me was that our great experiences were still a positive influence on our lives.  So, what can we learn from day camp that helps us on our projects?

shady creek 020913

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