50cc’s of Patience

Sometimes we take things for granted. Especially if we’ve been at a thing for a while and have gotten used to it.  We might think we are asking for the same results, but we are really pushing beyond what we should expect. We expect more, but get less. So we are disappointed in the thing and try to fix it.  But, the problem might not be with the thing.  It might be with us.  I experienced this riding my scooter.  I learned that we have to balance push with patience; speed with capacity.  And, to be patient, we need to get feedback on what’s possible and what’s happening.

I have a Kymco People 50cc scooter that I ride to visit Olympia-area clients on days that aren’t too wet or cold. It conserves gas, and it’s fun. Maybe too much fun.

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Attitude Flip

The more I think about the idea of finding what can go right, the more I think it’s a basic attitude shift that we need to apply to everything we do in project management.  Whether it’s managing risks, managing scope, or solving problems, the tools and techniques we use can be flipped a bit in our minds to also find ways to maximize what can go right.

Project managers love solving problems.  It may be that we become project managers for this very reason.  We LOVE solving problems.  We look for problems to solve everywhere.  Work, home, and Angry Birds.  We like projects because most projects are about solving problems.  We ask “What problem are we trying to solve?” when we need to focus our team on the objectives of a project.  But, do we let our bias for solving problems cloud our ability to use our problem solving talents to find what can go right on our projects? Continue reading

“Dynamic Perfectionism”

Sometimes when I work with my clients to understand what can go right with their projects, I ask them to describe the perfect outcome or the perfect process.  I think the word “perfect” invokes a state of mind that removes barriers to or inhibitions in expressing what could be possible.  If you can visualize what it will be like when things are going perfectly, you can get closer to it.  But, “perfect” also makes people nervous.  If I describe the perfect outcome, am I setting myself up for failure?  How do we balance striving for an inspiring picture of what can go right with the risks of aiming high? Continue reading

The Missing Question

How often do you ask this question: “What can go right on my project?”  My experience is that most people ask other questions in dutifully performing good project management:

  • What are we trying to accomplish to help our organization?
  • What work do we have to do?
  • How much can we spend?
  • When does it have to be completed?
  • How do we acquire what we need to do the work?
  • How will we manage our team?
  • Who needs to know what we are doing?
  • How do we make sure we conform to specifications?

and

  • What can go wrong and how do we mitigate these risks?

If you are an experienced project manager, you will note that these questions reflect the Project Management Institute’s 9 project management knowledge areas from the Project Management Body of Knowledge (PMBOK).  The PMBOK, which I became intimately familiar with when I prepared for my Project Management Professional (PMP) certification, is a great framework to understand the practices, tools, and techniques that support a well run project.  Not paying attention to the 9 questions will undermine your chances of success.  But, project managers can apply all the tools and techniques and still fail.  In my 30+ years as a project manager and project management consultant, I’ve tried to see what makes a project manager successful.  If I had to narrow it down to one thing, I think it’s the ability to see what can go right with a project.  And, it’s knowing which of the things that can go right must go right for you to be successful.

If you are still reading and think I might be on to something, let me tell you a story that illustrates what I mean. Continue reading